# Payback > When brands deceive you, we put money back into your pockets and hold them accountable. Payback watches the price of what you bought and claims your refund for you. **Stores are cheating you. We help you get Payback.** When brands deceive you, we put money back into your pockets and hold them accountable. One receipt. We check what the store really charged, catch the fake sale, and get your money back. You keep the bag. [Get Payback](https://signup.getpayback.com/get-started) ## What members say > "I got $255 back to help pay my rent and I got to keep what I ordered. I love this!" > > Gabe, Payback member > "I thought I bought a painting from one of my favorite artists for 95% off. It turns out they were running a fake sale while making them in China. Payback was able to get me a full refund." > > Tyler, Payback member > "I still can't get over how easy this is. They already refunded me on two orders." > > Jamie, Payback member ## 1 in 10 stores are running fake sales. Stores who have faced lawsuits include: Amazon, Under Armour, L.L.Bean, Boohoo, Nasty Gal, Sleep Number, JCPenney, Build-A-Bear Workshop. ## Payback keeps the record. We record what these stores charge every day, so a fake sale has nowhere to hide. - 575,294 stores tracked - 176,063,559 products tracked - as of Sep 11, 2026 ## Here’s how fake sales use psychology to trick you: 1. **You get an ad for a bag you like.** And it's 50% off, but look, a countdown says it ends in 3 hours! 2. **So you buy the bag. Deal secured!** At least you didn't miss out on a great deal, right? *5 weeks later* 3. **Your bag is already falling apart.** You go back to the site and they're running the same sale as before! Am I the sucker? 4. **You use Payback, so you're not the sucker.** Shop worry free. We catch the brands running fake sales and get you refunded. 5. **Keep what you ordered.** We'll work to get you a full refund from the brand, no returns required. 6. **Wait, why do stores do this?** Because it's been very easy to get away with, until Payback. ## Why not just get your own refunds? You can, but it requires months of tracking their prices. Here's the difference: ### On your own - Track every online order you place. - Then track that store's price for 90 days or more. - Then request the refund yourself when you spot the trick. ### With Payback - Join with a few simple clicks. - Set it and forget it. We work in the background. - You only pay if we get you a refund. - You keep 80% of your refund. [Get Payback](https://signup.getpayback.com/get-started) ## You keep 80% of the refund. - Joining is free, and we cover the cost of your first refund. - If we recover nothing, you pay nothing. - We are paid out of money we put back in your pocket, never before it. - If we cannot get your refund, we may offer your case to lawyers who want to take it on. You are under no obligation to work with them. Payback only makes money when it protects you. ## Frequently asked questions ### What is deceptive pricing? Deceptive pricing is when a business presents a price in a misleading way, so a product looks cheaper or like a better deal than it really is. It covers fake discounts, hidden fees, bait-and-switch tactics and misleading free offers. These practices mislead shoppers and are regulated. ### Why do stores do this? Because it's easy to get away with it. Enforcement has been very rare, until Payback. ### Is Payback free? Yes, it is free to get started, and we even cover the cost of your first refund. After that you keep 80% of any money we recover for you. If we are not able to get you a refund, you pay nothing. There are lawyers who want to take these cases on. If we cannot get your refund, we may offer lawyers the opportunity to connect with you as a potential lead. You are under no obligation to work with any lawyer who purchases your information from us. ### Why is it regulated? Deceptive pricing is regulated to protect shoppers from being misled about the true cost or value of a product. Misleading pricing distorts fair competition, damages trust and leads to unfair purchasing decisions. Rules that require honest prices let people make informed choices, and they keep the market fair for the brands that play straight. ### Does it actually work? Yes. Companies who know that they are in the wrong will typically issue refunds quickly to avoid legal trouble. To prevent abuse, you may only receive a refund from a brand once. After you have received a refund from a brand, all other orders from that brand are unprotected. ## Why we do this 1. No one likes a cheater, and no one likes to be cheated. 2. It's our goal to protect you as well as the brands you love. 3. By fighting back against cheaters we can educate the ones who did not know better, and make things fairer for the brands that are not cheating. 4. Using Payback is not just a win for you. It's a win for shoppers everywhere. ## We hold brands accountable for the little guys. Join free, keep shopping the way you already do, and let us watch the prices behind you. [Get Payback](https://signup.getpayback.com/get-started) --- We hold brands accountable for the little guys. Case scores are Payback's assessment of documentation and pattern strength, not legal advice and not a prediction of any outcome. Payback is not a law firm and does not give legal advice. A case score is our own reading of how well an order is documented and how strong the store's pricing pattern is. It is built from what consumer lawyers have told us they look for in a case. It is not a prediction of any outcome, not a recommendation to hire anyone, and not a legal opinion about your order. If you want legal advice, talk to a lawyer licensed in your state. Consumer Payback Solutions, LLC 3000 Custer Road, Suite 270 #7004 Plano, TX 75075 help@getpayback.com - [Payback](https://getpayback.com/) - [For lawyers](https://getpayback.com/lawyers) - [About](https://getpayback.com/about) - [Contact](https://getpayback.com/contact) - [Privacy Policy](https://getpayback.com/privacy) - [Terms and Conditions](https://getpayback.com/terms) - [Sitemap](https://getpayback.com/sitemap.xml) - [llms.txt](https://getpayback.com/llms.txt) © 2026 Consumer Payback Solutions, LLC